Think of social sentry as your own digital call center. You can stay on top of each comment and tweet and keep in touch 24/7. All this, without lifting a finger.
Tony Ahn & Co. is there with human eyes-on-page providing immediate response to situations that can affect your customers’ experience. Social Sentry gives your business a competitive advantage, which enables your business to be right-on-time…every time to aid and react to the needs of your clients or fans. Social Sentry gives you the competitive edge when handling client concerns.
- Reputation Management: From responding to comments on your Facebook page/Twitter feed to actual deletion of negative posts, Social Sentry ensures that that the brand’s reputation is maintained.
- Customer Care: Today customers expect to be heard right away. Social Sentry allows your brand to attend to customer inquiries, concerns, and feedback immediately.
- Facebook Monitoring or Twitter Monitoring.
- Response Grid.
- 24-Hour Human Eyes-On Page.
- 24-Hour Alert Service.